Get in touch and we'll get back to you as soon as we can.  We look forward to hearing from you!

For DOMESTIC VIOLENCE OR OTHER CRISIS SERVICES please contact our Family Service Center located at 301 S. Charter St.  Our office hours vary greatly due to covid.  You are welcome to walk-in but there is not always someone at the FSC.   The Family Service Center phone line is 217-631-1018 (the resale shop has a DIFFERENT number).  If we are not in the office, please call us so someone can come meet you.  

Emergency Assistance After Hours:  If you are UNSAFE, please call 911 or local law enforcement.  After securing your safety, they will be able to contact us to request emergency shelter for you.


Resale Shop Phone: 217-762-2350

Shop Hours: DURING COVID PHASE 3

Monday - Saturday: 12:00-5:00 

****Shoppers must wear masks to enter.  If you are medically unable to tolerate a mask, please call our resale shop to see if a reasonable accommodation can be made for you while keeping our team safe.

***During Phase 3 mitigations, you must be 16+ with an ID to enter.  Children will not be permitted to enter.  

Donations are currently being accepted on a self-serve basis Monday through Saturday 9-11am.  

No Donations May Be Left Outside of Business Hours.


  • Family Service Center
    301 S. Charter
    P.O. Box 591
    Monticello, IL 61856
    217-631-1018

    Resale Shop Address
    351 W. Monroe St.
    Monticello, IL 61856
    217-762-2350