Job Posting: Family Care Coordinator


Willow Tree Missions is now accepting resumes for the position of Family Care Coordinator.  This is a full-time social services role.  This position’s primary function is to provide direct service and care coordination to families seeking assistance. This position will work out of our Family Service Center but will require a lot of “out-of-office” work and will not be a desk job.  Standard hours are Monday through Friday 8:30-4:30 but this position will be engaged in some groups and crisis work that will fall outside business hours.


Job duties include, but are not limited to:

  • Answer phone calls and respond in a calm and caring manner
  • Completing client intake process
  • Helps write a care plan for each individual we help
  • Provides crisis counseling
  • Assists with orders of protection
  • Attends court with clients
  • Leads/facilitates trainings, classes, groups for those we serve
  • Helps access financial assistance programs
  • Helps search for housing, jobs, etc
  • Tracks clients’ progress through their plan and maintains contact
  • Actively seeking out individuals who may need help and growing a trusting relationship with them
  • Provide quality caring interactions with everyone we help.



Ideal candidates for this job:

  • Are passionate and driven by helping people
  • Have a strong emotional support system, as this work is emotionally challenging
  • Are reliable and trustworthy
  • Are able to stay calm amidst chaos
  • Can multi-task well
  • Is well-organized and detail-oriented
  • Works well with other people
  • Must have reliable transportation
  • Has a strong understanding of social services systems
  • Is 100% comfortable and competent on the telephone
  • Has sufficient technology skills for record keeping
  • Is a quick learner and willing to learn & grow
  • Is a strong team player
  • Must be 21 years of age or older
  • Must be able to pass a criminal background check
  • Is strong in their personal relationship with Christ


We are a Christian mission and believe that it is the provision of God that empowers us to do the work we do.  Any prospective member of our Family Care Team must be completely comfortable to pray with individuals, pray as a team, participate in Bible studies, and work in an environment with Jesus at the center of it.

A Bachelor’s or Associates degree in the human services field is preferred, but strong candidates without a degree will be considered.  Starting salary for this position is $26,000-28,000/annually dependent upon experience.  We are not able to provide health insurance benefits but do provide paid time off benefits after a probationary period.

If you are interested in applying for this position, please submit a cover letter and resume via email to  Any communications regarding this position should come through this same email address.  We will be accepting resumes through the end of January and will begin interviews late in the month.